Iso / Iec 20000: an Introduction - Leo Van Selm - Bøger - Van Haren Publishing - 9789087532918 - 2009
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Iso / Iec 20000: an Introduction Japanese, First Impression, First edition

Leo Van Selm

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Iso / Iec 20000: an Introduction Japanese, First Impression, First edition

Contains The Text For The Full Iso/Iec Standard! A quick and accessible guide to a universally adopted standard, and defining literature for the Iso 20000 exam. The Iso/Iec 20000 standard is aligned with Itil which is also very widely known and used. Iso/Iec 20000 describes Service Management standards that must be attained for corporate accreditation. This title complements the Exin and TÃfÂoeV SÃfÂoeD Examinations.

Medie Bøger     Paperback Bog   (Bog med blødt omslag og limet ryg)
Udgivet 2009
ISBN13 9789087532918
Forlag Van Haren Publishing
Antal sider 236
Mål 524 g   (Estimeret vægt)
Sprog Japansk  
Medvirkende Jan Van Bon
Medvirkende Jayne Wilkinson
Medvirkende Selma Polter
Medvirkende Tieneke Verheijen