At America's Service: How Your Company Can Join the Customer Service Revolution - Karl Albrecht - Bøger - Grand Central Publishing - 9780446393164 - 1992
Ved uoverensstemmelse mellem cover og titel gælder titel

At America's Service: How Your Company Can Join the Customer Service Revolution Reprint edition

Karl Albrecht

Pris
DKK 199

Bestilles fra fjernlager

Forventes klar til forsendelse 10. - 18. jun.
Tilføj til din iMusic ønskeseddel
Eller

At America's Service: How Your Company Can Join the Customer Service Revolution Reprint edition

From the coauthor of the business bestseller Service America! comes an essential, comprehensive, practical manual for implementing service management strategies that work. Albrecht focuses on issues and problems such as building a service culture, how to get managers to think in new ways, common mistakes and more.

Medie Bøger     Paperback Bog   (Bog med blødt omslag og limet ryg)
Udgivet 1992
ISBN13 9780446393164
Forlag Grand Central Publishing
Antal sider 252
Mål 130 × 200 × 20 mm   ·   276 g
Sprog Engelsk  

Vis alle

Mere med Karl Albrecht

Andre har også købt