Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics - Mark Graham Brown - Bøger - Taylor & Francis Inc - 9781563273469 - 12. januar 2007
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Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics 1. udgave

Mark Graham Brown

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Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics 1. udgave

Improve the " Health" of Your Organization by Using the Right Metrics!

The vast majority of companies use some form of balanced scorecard  to measure performance measu, yet recent research suggests that most scorecards are based on singular, unsophisticated measurements, providing flawed data on the state of the organization.

Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics, by Mark Graham Brown, provides managers with the right metrics for evaluating important aspects of performance that are not accurately tracked by most companies and government organizations.

Leaders will learn how to objectively measure:

Relationships with Customers Employee Satisfaction External Business Environment Supplier/Vendor performance Strategy and Financials

This book will show you how to construct a performance index, as well as provide you with example metrics of various aspects of performance that are difficult to measure.


240 pages, illustrations

Medie Bøger     Hardcover bog   (Bog med hård ryg og stift omslag)
Udgivet 12. januar 2007
ISBN13 9781563273469
Forlag Taylor & Francis Inc
Antal sider 252
Mål 236 × 159 × 20 mm   ·   504 g
Sprog Engelsk  

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