Delivering the Guest Experience: Successful Hotel, Lodging and Resort Management - Michael Collins - Bøger - Kendall/Hunt Publishing Co ,U.S. - 9781792401527 - 30. august 2019
Ved uoverensstemmelse mellem cover og titel gælder titel

Delivering the Guest Experience: Successful Hotel, Lodging and Resort Management

Michael Collins

Tilføj til din iMusic ønskeseddel
Eller

Delivering the Guest Experience: Successful Hotel, Lodging and Resort Management

Focuses on the application of sound customer service theory and best industry practices within the context of a hotel, lodging, or resort setting. Exceptional customer experiences and financial returns are interdependent and Delivering the Guest Experience explains this synergistic relationship.


277 pages

Medie Bøger     Paperback Bog   (Bog med blødt omslag og limet ryg)
Udgivet 30. august 2019
ISBN13 9781792401527
Forlag Kendall/Hunt Publishing Co ,U.S.
Antal sider 277
Mål 614 g   (Estimeret vægt)

Vis alle

Mere med Michael Collins

Andre har også købt